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Fees & Payment

Skin Clinic Robina is a private medical practice and it charges patients fees for its services. Skin Clinic Robina will use its best endeavours to inform you of the fees that may apply before you receive the services. However, if unforeseen circumstances arise during your procedure or appointment, it may be necessary to arrange additional medical services. If this happens there may be additional costs.

All fees must be paid on the day of the appointment.

In some cases a deposit may be required prior to your procedure in order to secure your booking.

Medicare Rebates

Fees updated as at 1st April 2023, however fees have increased since 2022 and have been implemented across the board. Costs can vary depending on the time taken to perform a skin check. Medicare rebate varies from $39-$76 and is standard. Possible higher rebates may be applicable if you have met your family threshold or if you have private health insurance. Please ensure to enquire with Medicare or Private Health prior to attending your appointment.

Refunds & Deposits

Any charges paid by you are final and non-refundable, unless otherwise determined by Skin Clinic Robina or required by Australian Consumer Law.

If you have paid a deposit for your procedure and you cancel your appointment more than 24 hours prior to the appointment, your deposit will be kept on file and applied to your rescheduled appointment.

Cancellations & Late Arrivals

We request that you please give us at least 24 hours notice in the event you need to reschedule your appointment. If you do not provide 24 hours notice or if you do not show up to your scheduled appointment and you have paid a deposit, Skin Clinic Robina reserves the right to retain the full amount of the deposit.

If you are late by more than 10 minutes, Skin Clinic Robina reserves the right to cancel or reschedule your appointment. This is to ensure we do not compromise on the quality and timely care provided to other patients. You may be given the option to wait for another appointment time on the same day if one is available.